Here you'll find someone who genuinely follows your case.
Bodywork · Claims · Paint
HAD AN ACCIDENT?
WE'LL HANDLE IT.
We open and manage the claim with your insurer. A full-service assistant for you and your vehicle.
SOS · Call us if you've just had an accident +39 340 466 8861We explain what's needed, what happens and how the work is handled step by step.
Fixing the damage matters, but so does how the car comes back to you: clean, in order, ready to use.
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Years of experience in the field
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Vehicles handled since the start
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Final check before handover
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One single contact for every customer
About us
WE FIX THE CAR. BUT FIRST, WE FIX THE SITUATION.
No time lost on insurance paperwork: whoever walks in finds a single point of reference who follows every aspect, from opening the claim to handing the vehicle back.
You're not just leaving a car to be fixed: you're entrusting us with a situation, handled by a team of professionals with over thirty years in the trade, working with method, care and responsibility. From that moment on, you have a single point of contact — us.
Accident claim management
WE GUIDE YOU THROUGH EVERY STEP
An accident isn't just bodywork damage. It's a path full of documents, waiting and decisions that most people don't know how to handle. We know it. And we face it with you.
- European Accident Statement (CAI/CID) completionWe help you gather and organise the necessary details right from the first contact.
- Insurance paperworkWe coordinate the main steps to reduce waiting, doubts and back-and-forth.
- Legal assistanceWhen needed, we put you in touch with a trusted professional.
- Courtesy car includedWe have replacement vehicles right at the workshop: you won't be left without a car during the work.
- Controlled handoverThe job is only closed after the final checks on the repair, cleaning and overall result.
1Single contact
4Stages handled
100%Final check
Claims and insurers
WE WORK WITH ALL INSURANCE COMPANIES.
But by choice we're not tied to any of them: our priority isn't keeping the insurer's costs down, it's the quality of the work and your satisfaction.
You're always free to go wherever you want. We work so that you choose to come back.
Parts, timing and workmanship are decided by what your car needs, not by a price list agreed with an insurer.
You can have your car repaired wherever you prefer: no insurer can force you to use an affiliated body shop.
We open and follow the claim with any insurer, from the first paperwork to the handover of your car.
The freedom to choose
is your right.
Services
WHAT WE DO BEST
Complete services carried out by specialised technicians: restoring your vehicle, simplifying the claim and caring for the result down to the very last detail.
01 — Main service
We take care of everything
Accident claim
management
We follow you from completing the CAI/CID through to the handover of the vehicle. Documents, assessments and communications with the insurer: all coordinated by a single point of contact.
- CAI / CID completion
- Coordinated insurance paperwork
- Controlled handover
02 · Precise finish
Paint
Careful colour restoration, an even finish and attention to the overall aesthetic result.
Go to service03 · Detailing
Polishing
and care
Shine, depth and a more refined look for your vehicle's bodywork.
Go to serviceHeadlight restoration, air conditioning, interiors and upholstery and much more.
One workshop, eleven complete services for the care of your vehicle.
How we work
A CLEAR PATH, FROM START TO HANDOVER
Every job follows a simple sequence, refined over thirty-plus years of work: assessment, management and controlled handover.
1
We assess
We analyse the vehicle, identify the type of repair and point you to the right path to follow.
2
We manage
Documents, paperwork and the repair are coordinated in a straightforward, professional way.
3
We hand it back
We hand the car back to you clean, checked and ready to go. As if nothing ever happened.
The Nova Umbra method
FIVE STEPS, ONE SINGLE CONTACT
Scroll the page: the path moves horizontally and shows how the vehicle is handled from arrival to handover.
Reviews
A WORD FROM THOSE WHO TRUSTED US WITH THEIR KEYS
FrancescoGoogle review
"La cortesia e la professionalità del personale e del titolare sono state sorprendenti, difficilmente si trovano da altre parti. Hanno gestito tutto il processo di riparazione, mi hanno tenuto sempre aggiornato e il risultato finale è stato perfetto."
Roberto F.Google review
"La notevole competenza, unita alla gentilezza e alla disponibilità di tutto il personale e del titolare Nico, fa di Nova Umbra un solido punto di riferimento nel settore. Esperienza positiva che consiglio vivamente."
Bianca V.Google review
"Gentilezza, simpatia e competenza. Si è staccato un pezzo del retro della macchina in autostrada e ci hanno fatto un intervento di emergenza al volo per permetterci di proseguire. Consigliatissimo."
Alessandro S.Google review
"Di ritorno dalle vacanze ho avuto un piccolo incidente e loro, con rapidità e cortesia, mi hanno aiutato a rimettere l'auto in condizioni da poter rientrare a casa."
Stefi R.Google review
"Da Nico bravissimi, precisi e simpatici. Porta anche tu la tua auto a pulire e disinfettare, torna come nuova. Uno spettacolo. Grazie!"
Maria Cristina L.Google review
"Ottimo servizio. Pensano a tutto loro. Molto cordiali."
Guides & advice
WE'LL EXPLAIN IT
Claims, glass, films: clear answers to the questions you ask us most often, written by the people who do the work every day.
After an accident: CAI/CID
What to do right away, how to fill in the form and why we can handle the claim with the insurer for you.
Read the guideChipped windscreen
When a repair is enough and when it's worth replacing the glass, without spending more than you need to.
Read the guideHail damage
What to do right away, when your policy covers the damage and how it gets repaired without respraying, saving the original paint.
Read the guideWhere we operate
CLOSER THAN YOU THINK
We're five minutes from Chiusi, but people also reach us from Perugia, Arezzo and the Orvieto area: those who come from further afield do so because of how we handle the claim, from start to handover. There's a dedicated page for each town.
Contact
GOT DAMAGE, AN ACCIDENT, OR SIMPLY DON'T KNOW WHERE TO START?
Send us a photo of the damage on WhatsApp: in five minutes we'll work out together what's needed, no beating around the bush.